Why is my printer not responding

While using the different printer for printing a document, you may face the various error messages like printer not responding, working or opening. This makes the task annoying and cumbersome. If you are confronting the issue printer not responding then you can read along to know the remedy to resolve your problem. Firstly, you can try restarting your printer and printing a Wireless Network Test Report from the printer control panel as a basic troubleshooting step given below-


There may be the number of reason for printer not working:

  • If the connection is not tightly held
  • If you are using an outdated printer
  • Network error in case of a wireless printer
  • Command sent to the default printer

Steps to resolve the “printer not working” issue:

  1. Thoroughly check the printer connections: It is quite important to check the top of the printer as it is properly connected to the desktop or laptop. If your printer is connected via USB port and they can try another port to connect the printer. In case of the wireless printer, check the internet connectivity of your printer.
  2. Check your antivirus and Firewall: Generally, the printer displays an error message due to antiviruses and firewalls. If you are using any third party antivirus software then it is recommended to uninstall it and check the functioning of your printer. If doing so resolve the problem then you need to switch the antivirus solution.
  3. Update the Printer’s Device Driver: If you are using an outdated printer then your printer might create problem while printing. In order to overcome this issue, you can update it to the latest version.
  4. Try running the Printer Troubleshooter in your Windows: If your printer is not responding on your PC then you can run the Printer Troubleshooter on your PC. you can run the Printer Troubleshooter in your PC from the Update and security section. From there, choose Troubleshoot option and tap the Run button.

In case of any critical situation of why is my printer not responding, you can avail assistance from the printer customer support to resolve your problem. The users are also provided with the helpline number and manual guidance to troubleshoot the issue conveniently.


Leave A Comment

Disclaimer : TecAsk.com is not affiliated with any brand or company. We are only providing troubleshooting information on emails, routers, browsers, Antivirus related technical problems. The third party logos, methods , products, templates, trademarks and services have been used on our site for referral and technical support purpose only. This website is providing informational stuffs about companies, brands and phone number which are reviewed by user and one can also explore their knowledge by visiting our website.

"24*7 Unlimited Support and Free Diagnosis"

"Call Now"